Warranty Policy
Last updated: July 2026
Warranty period
The warranty period is displayed on every eligible product and starts on the activation date shown on your order page.
What is covered
Eligible product failures during the warranty period, such as an account or subscription stopping to work through no fault of the customer.
What is not covered
Misuse, sharing credentials, unauthorized modification, chargebacks, or violations of the product provider’s terms of service.
Customer responsibilities
Keep your redemption key and access details private. Follow the activation instructions and any product-specific usage conditions.
Replacement procedure
Contact support with your order or redemption key. Provide a short description of the issue. We will investigate and provide a replacement when the warranty conditions are met.
Required order information
To honor a warranty claim we require your order or redemption key, and the email address used at checkout or redemption.
This page is maintained by Scalily Store to answer common questions about our service. The content is informational and should be reviewed by a qualified legal professional before final publication.