Privacy Policy
Last updated: July 2026
This policy explains how Scalily Store collects, uses and protects customer information.
Information we collect
Full name, email address, and optional phone number provided at checkout or redemption. Support ticket details you submit. Order and payment metadata received from our payment processor.
How we use your information
To confirm and deliver your order, send your redemption key and access details, provide customer support, and handle warranty or refund requests.
Payment processing
Payments are processed by Chargily. Scalily Store does not store your card numbers or banking credentials.
Cookies and analytics
The site may use basic cookies and privacy-respecting analytics to improve the user experience.
Data retention
Customer and order information is retained for as long as required to provide support, honor warranties, and comply with legal obligations.
Security
We apply reasonable technical and organizational measures to protect customer information. No system is perfectly secure, but we work to reduce risk.
Your privacy requests
You can request access to or deletion of your personal information by contacting us through the Support page.
Contact
For privacy questions, contact us through the Support page or our social channels.
This page is maintained by Scalily Store to answer common questions about our service. The content is informational and should be reviewed by a qualified legal professional before final publication.